I've had an epiphany of sorts. In the past, as I've considered new vendor partners, I've relied upon their presentations and their personalities to determine whether I wanted to invest in a working relationship with them.
Now I've tried "pilot projects" in an attempt to draw out a better idea of how they will perform.
What a difference! I can honestly say it helped better define the level of service I could expect with the competing companies, and has probably saved me and our company future heartache by knowing who was the better performing company!
I will share more about this experience in future postings and future articles, but I highly recommend you consider designing "real world testing" into your searches for vendor partners.
Subscribe to:
Post Comments (Atom)
2 comments:
I'd love to hear more about your tradeshow secrets !! please share pix and experiences ASAP !
Rick, one tip I just picked up today covers how to prioritize your leads and keep them organized between card reader leads and business cards. This was from Susan Friedman of Alcatel-Lucent: Use a grocery coupon file to organize your leads into HOT, interested, cold, or A-B-C leads, or by sales rep (whatever method works for you) and you can train your staff to file ALL the leads this way, and not miss those business cards that seem to end up in your sales person's pockets instead of with the booth manager or receptionist.
Post a Comment